Privacy Policy

Hoot Hoot Privacy Policy

This privacy policy is intended for South African customers, business stakeholders, and individuals interacting with hoothoot.co.za. If you are located outside South Africa and wish to inquire about your data privacy rights or how we process your personal information, please contact us at info@hoothoot.co.za.

Our Commitment

At Hoot Hoot, we prioritize your trust and the privacy of your personal information. Whether you are a customer, supplier, or business partner, we value our relationship with you and handle your personal data with the utmost care and responsibility.

We are committed to protecting the privacy of all individuals by ensuring that any personal information we collect is treated ethically, transparently, and securely. We adhere to all applicable laws and regulations in our data processing activities, and we ensure appropriate measures for data retention, storage, and protection.

How We Collect and Process Personal Information

We collect personal information for several purposes, including:

• Providing products and services.
• Processing orders and fulfilling deliveries.
• Responding to queries and feedback.
• Conducting marketing activities.
• Complying with legal obligations.

Your personal information will be used only for the purpose for which it was collected, and it will be securely deleted or destroyed when no longer required by law or consent.

To understand more about how we handle specific categories of personal information, please refer to the following documents:

• Privacy Notice – Customer
• Privacy Notice – Supplier and Service Provider

Updates to This Privacy Policy

We regularly review and update our privacy policy to reflect changes in our operations and ensure compliance with relevant laws. If any significant changes are made to this policy, we will notify you via our website. You can always find the latest version on hoothoot.co.za, and the date of the last update will be displayed at the bottom of the page.

Your Rights and Requests

You have the right to access and correct the personal information we collect about you. You may also object to the processing of your information or request that it be deleted or destroyed.

To make such requests, you may contact us at info@hoothoot.co.za. By submitting a request, you confirm your explicit consent for Hoot Hoot to process your personal information to fulfill your request. If the information relates to a minor, such requests will require the consent of a legally competent guardian.

Please note, we may charge a fee for processing access requests, as permitted by law.

All personal information collected will be retained only for as long as necessary to fulfill the purposes for which it was collected, after which it will be securely destroyed unless legally required to retain it for a longer period.

Reporting Concerns

If you have any concerns or questions about our handling of your personal information, or if you wish to make a complaint, please contact us at:

Hoot Hoot
Email: info@hoothoot.co.za

You also have the right to lodge a complaint with the Information Regulator in South Africa. You can contact them at inforeg@justice.gov.za or by phone at 012-406-4818.

For more details, please visit their website: https://www.justice.gov.za/inforeg/contact.html.